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Returns Info

All products purchased through Blush Beauty Box website are covered by our 7 day no quibble guarantee. If you are not totally satisfied with your order or have simply changed your mind, please return the unopened product to us within 7 days of your order date and we will refund you for the product(s). Please include a brief letter stating your name, order number and an explanation as to why you are returning the product(s). Please note we are unable to refund any postage costs you may have occurred. Online purchases cannot be refunded or exchanged in-store.

Please note the following products cannot be returned or exchanged due to hygiene reasons unless the product arrived damaged or is faulty.

-Hair Extensions
-Body Jewellery (ear piercings, nose studs, belly bars, ear stretchers and plugs)
-Eye Contact Lenses & Solution

If you've received a free/reduced gift with your order and subsequently return item(s) which entitled you to the offer then you must also return the free/reduced gift. If you wish to keep the free gift you will be charged the current or remaining RRP.

In the rare event you receive a faulty or damaged product you can return the order back to us after we accept your return request. You are entitled to a replacement product, a product of equal value or a refund. You will be refunded for your postage costs if you decide to return a faulty or damaged product. Before sending your product back to us please make sure we have authorised your return request which can be submitted by phone, post or email. 

Email: CustomerCare@BlushBeautyBox.com
Telephone: +44 (0) 1509 212 072 

Post & Returns Address:

Blush Beauty Box
41 & 42 Ashby Square
Loughborough
Leicestershire
LE11 5AA
United Kingdom 

We strongly recommend that returns are sent by Recorded post. Blush Beauty Box accepts no responsibility or liability for returns lost in transit, it is your responsibility to ensure arrival.

If Blush Beauty Box have granted a refund it will be issued within 7 working days from when goods are received from the customer.

Non-United Kingdom Returns - For returns made outside the UK distance selling regulations we will refund the monetary value of the goods returned to us, at the price you purchased them. When returning an order from outside of the United Kingdom for an exchange/refund, postage & packaging costs are the responsibility of the customer.

This does not affect your statutory rights.